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Customer Feedback

roviding exceptional customer service is our main priority at Gelson's and Mayfair Markets. If you have recently visited one of our stores, I would appreciate if you would take a minute to let us know how we are doing.

You do not have to answer every question, however, the more information we receive, we can address your need quickly and easily.

Thank you,

Robert E. Stiles
President

   
Please select one of the following reasons for your feedback:
Positive Feedback
Complaint
Question regarding product
General question
Suggestion of new location
Vendor inquiry
If your feedback is regarding a specific incident, please note incident date and time:
Date: Time of day:
If your question/comment is regarding one of our stores, please select the store.
Calabasas
Century City
Dana Point
Encino
Franklin(Mayfair)
Irvine
Marina del Rey
Newport Beach
Northridge
Pacific Palisades
Pasadena
Santa Barbara
Sherman Oaks
Silverlake/Los Feliz
Tarzana
Valley Village/NoHo
West Hollywood
Westlake Village
If this is regarding a particular issue/area, please select appropriate issue/area.
Service Deli
Floral
Produce
Dairy
Meat
Grocery
Frozen Foods
Liquor
Bakery
Sushi
Cashier/Check Out
Facilities
Parking
Security
Management
Quality
Corporate
Credit/Collections
Did our service meet your expectations?
Yes   No
If you were disappointed, please indicate what type of problem you encountered.
Slow service
Long lines
Unfriendly store associates
Quality not up to expectations
Cleanliness
Unknowledgeable associates
Other:      
Please explain:
Is there any specific product, store feature, service, etc. you would like to see in Gelson's?
Please share any other comments or suggestions.
Your comments, concerns, and recommendations are important to us and we appreciate the time you've taken to communicate with us. We would like to respond to you, so please provide your email address and/or phone number.
Name (not required)
Please provide us with your zip code.
Have you ever seen our monthly advertising flyer?
Yes   No
If YES, where?
Newspaper   In-store   Mail
If you do not receive Gelson's monthly advertising flyer, and you live in an area
served by a local Gelson's Market, you can request one here.


   


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