Online Shopping FAQs

• What cards do you accept?

• Can I pay with a foreign credit card?

• Is it safe to provide my credit card and other personal information?

• Will I be charged sales tax?

• Is there a limit to how much I may order?

• How are your floral gifts, gift baskets and gift cards shipped?

• May I ship to multiple destinations?

• If a gift card is lost or stolen, will you replace it?

• Can I be sure my gift will arrive on time?

• May I purchase gift baskets containing alcohol if I am under 21 years of age?

• How can I check delivery status on my floral gift, gift basket or gift card?

• May I cancel my order?

• How can I be sure my gift will be perfect?

• May the gift recipient return their gift?

• Contact/More Questions

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Mobile App FAQs

• Who do I contact if I have an issue with the mobile application?

• I'm having trouble logging in on the app, what do I do?

• I forgot my Sign-In password – How do I get back into my account?

• How do I get help with grocery shopping?

• How can I view the weekly ad for my store in the mobile app?

• Can I change/edit my email address or communication preferences on the mobile app?

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