
1. Introduction
Gelson’s is Southern California’s premier destination for Customers who love food and who want to experience the
highest quality products and best customer service. That’s why our tagline is “Life Tastes Better Here!" Our California Food Paradise connects us to our Southern California heritage – a place like no other. We have our own unique perspective on healthy living, eating well, relaxing, and enjoying life – similar to the Mediterranean lifestyle.
- Gelson’s ranked Best in the West and 4th in the nation in Consumer Reports’ summary of the best grocers in the United States.
- We focus on Exclusive Local Finds, and a Healthy Outlook.
- Our associates are challenged to share their Passion for Food and perform to a Higher Standard.
- The goal? To create a food market which is a Place to Escape to, shifting the consumer mindset from anxiety to relaxation.
- These build on our 70+ year tradition of quality foods from around the world, convenience in high in-stock conditions and a superbly curated assortment, impeccably clean stores, and friendly and knowledgeable associates.
- Our “Gelson’s First to Market” program allows a new brand to launch with a retailer that will support them along the way and go the extra mile with special signage, social media support, in-store sampling, and special ad vehicles that spotlight these important lines.
- We can proudly share that we have partnered with brands like Califia Farms, Impossible Burger (retail), Truff Sauce, Intelligentsia Coffee, Health-ade Kombucha, Tate’s Cookies, and many more as “First to Market” in Southern California.
- We are the perfect chain size and customer demographic to test market new items and will work with emerging brands as they enter the marketplace, creating meaningful results that improve launch success rates.
- Our manageable store count and nimble operating structure allow us to work closely with brands to develop them to their full potential and execute our plans quickly.
- Our Rewards Sampler Box program is an innovative way to showcase your product to the top tier of our loyal customers. These VIP customers receive a custom box each quarter showcasing new and exciting products. Each box arrives with live samples, coupons, and marketing directing the customer to purchase your product at Gelson’s.
2. New Items/Brand Development Teamwork
At Gelson’s, our Customers expect to find the highest quality products that meet the demands of the Southern California food lifestyle. We pride ourselves on providing a wide range of products that fulfill their every need, from the reliable staples that have filled their pantries for several decades to cutting-edge, trending items posted by social influencers.
- Gelson’s wants to create an atmosphere of innovation and winning with new products and vendors. We focus on local and incubator companies to drive emerging brands that are cutting-edge in trending categories.
- Gelson’s periodically hosts Local Discovery Days because we’re always looking for terrific new products from near and far. We love working with innovative creators – from Los Angeles, Orange, San Diego, Ventura, Santa Barbara, and Riverside Counties – to bring you the very best local finds!

3. Space and Category Management
Working together with our vendor partners, Gelson’s can share and incorporate market data to make informed product assortment decisions. Our goal is to create an excellent shopping experience with planograms that are easy to shop for and easy to stock.
- We can collaborate on category intelligence and planning to jointly create insights into consumer shopping behavior and tailor product assortments that resonate with Gelson’s Customers.
- We benchmark item productivity to ensure that we and our partners get our fair share of sales. Gelson’s sales data is available for a small subscription fee through SPINS.
- Gelson’s supports speed to shelf of new products by publishing planograms weekly and partnering with the vendor community to reset shelves.
- We manage markdowns with vendor support to ensure planogram integrity.

4. In-Store Opportunities
Our Vendor Partners have several opportunities to improve Customer exposure to your products. Gelson’s is known for our excellence in executing on vendor partnerships; after all, if you succeed, we succeed.
TPR/Promotion enhancements: When you provide scan-based or purchase-based discounts on your items, we can pass savings through to our customers. With options for enhanced shelf tag visibility or special signage, your product can better catch the eye of our discerning shoppers.
Displays: One of the best ways to ensure your product is seen is to participate in our end display, side display, or themed island display opportunities. Display products are in high-traffic areas of the store (front end, back end, or in some cases, middle aisles). Products are typically tied in with complementary/non-competitive selections (for example, pasta, pasta sauce, Parmigiano-Reggiano cheese, graters). Display periods range from one to three weeks, depending upon each store’s configuration and the timing of holiday events, which impact display space.
Signage Opportunities: Depending upon your product’s attributes, your item may qualify for additional signage opportunities at the home shelf.
Attribute tag program for non-sale items
Attribute tags are printed for products that have specific attributes. Up to two attributes are printed on a bib tag, including options like Organic, Gluten Free, Local, Plant-Based, Earth Friendly, and Dairy Free (no charge).Exclusive/Gelson’s First to Market
Provides extra free signage when vendors agree to sell in the SoCal grocery channel exclusively to Gelson’s, or when a period of exclusivity (“First to Market”) can be guaranteed for products.What’s New signs
Small shelf talkers help Customers to identify what’s new in your product category (no charge).
Sampling: The best way for Customers to get excited about your product is to taste it/try it.
Demos may be provided by your founder, sales staff, or by hiring our contracted demonstration agency.
We charge a small access fee per store to coordinate the sampling events, communicate to the stores, and make the experience easy.
For more information, talk with your category manager and email demos@gelsons.com
Customer Events, Grand Re-Openings & Store Anniversaries: Throughout the year, Gelson’s has several store-specific or themed events for which your product might be a great fit.
Additional demonstration opportunities are available for store events and grand re-opening celebrations.
Product sweepstakes or sample-size giveaways can be accommodated.
Thematic events like “Taste of Italy” provide additional display and sampling opportunities.
Wine, Beer, and Food Events: Products can be considered for inclusion in our paid wine and beer dinners. For instance, we offer a pre-packaged dessert option for all guests to enjoy as part of a wine flight/tasting course (no charge; provide product only).
Gelson’s have 15 wine, beer, and tapas bars throughout Southern California.
Bars host special paid and unpaid events which have proven as highly effective in getting Customers to try new things.
To host a pairing event with your wine or beer, contact Ray Brych – rbrych@gelsons.com


5. Out-of-Store Opportunities
Gelson’s offers multiple opportunities to expose your brand to our engaged audience.
Circular/Newsletter: Our cleanly designed circular is published online nearly weekly, with geo-targeted ads, website presence,
and emails with links to gain the best exposure.
Digital Newsletter: Gelson’s utilizes a digital newsletter ad format that drives customer traffic to the site and then has the ability to track some of the consumers' shopping habits. Historically, this advertising vehicle experiences over 4,000 clicks per week. Vendors may participate in this flyer with any authorized item, depending on the promotional offer. The Newsletter ad is focused on highlighting hot retails, educating consumers about new items, and sharing our passion for food.
For a sample recent one-week ad for a non-holiday week, the circular had 1.2M impressions, 13,100 clicks, and 8,900 visits.
Weekly Wows: A selection of 5-10 items are chosen weekly to promote via email, website, boosted Facebook, and Instagram
ads. Products must be either traffic drivers or image drivers; image drivers can be exclusive or first-to-market items, items local to the Southern California market, or both.
In-Home Postcard Mailer: Every 2 weeks, we direct mail our Market Buy Postcard mailer to nearly 100,000 households around our stores. The mailer includes three items from Fresh and 8-10 items from Center Store, designed to drive traffic. Items must be recognized as key value items that customers would make their shopping trip decisions around.
Pricing on these featured items must be the hottest price of the year and hopefully beat the competition. Included items see an average lift of 160% over baseline, with many items exceeding sales by 3 times the normal.
Gelson’s Rewards Program: Gelson’s Rewards launched chain-wide in 2020 and has more than 400,000 active members. Vendors can participate in sample boxes and exclusive giveaways. Two products (one Fresh, one Center Store) are chosen weekly to be featured on Gelson’s Rewards platform. High-value offers, such as BOGO or larger discounts, are channeled to this engaged group of Gelson’s shoppers. The Gelson’s Rewards offers are promoted both in-store and through emails to Rewards members.
Social Media: There are numerous opportunities to connect your product with our social channels. Including sweepstakes, influencers, and custom content! Our digital content marketing specialist can work with you to enhance your exposure.

CATEGORY MANAGERS CONTACT INFORMATION
Rich Gillmore
Vice President of Center Store
rgillmore@gelsons.com
Sam Vasquez
Director of Center Store
svasquez@gelsons.com
Sean F. Sáenz
Vice President - Fresh Foods
sxsaenz@gelsons.com
Ray Brych
Wine, Spirits, Beer, Magazines, Books, Wine Bar, and Tobacco.
rbrych@gelsons.com
Lisa Ali
Specialty Cheese
rali@gelsons.com
Eddie Rojas
Dairy, Packaged Deli, Frozen, Chilled Juice, Eggs, Egg Substitutes, Kombucha, Ice Cream, and Novelties.
erojas@gelsons.com
Kristin Alas
Salty Snacks, Chips, Jerky, Bottled Water, Beverages, Candy, Gum, Bread, Tortillas, Mixers, and Gelson's Checkstand Program.
kalas@gelsons.com
Matt Reis
Cookies, Crackers, Nutrition Bars, Aseptic Milk, Paper Products, Cleaners, Soap, Fabric Care, Detergent, Storage Bags/Wraps, Charcoal, Firewood, Picnic Plate/Utensils, Soup, Broth, and Asian Foods.
mreis@gelsons.com
Angela Campos
Health & Beauty Care, Non-foods, Pet Accessories, Wellness, Supplements, Diapers, Baby Supplies, Seasonal Décor, Greeting Cards, Janitorial Store Supplies, and Gift Basket Supplies.
amcampos@gelsons.com
Colin Thompson
Coffee. Tea, Cocoa, Canned Meat/Seafood, Salad Dressing/Croutons, Pickles, Olives, Canned Vegetables/Beans, Sauces/Condiments, Rice, Beans, Side Dishes, Oil, Vinegar, Pasta, Pasta Sauce, and Kosher Foods.
cthompson@gelsons.com
Gretchen Johnson
Cereal, Granola Bars, Baking, Sugar, Flour, Canned & Dried Fruit, Juice, Spices, Syrups, Toppings, Nut Butters, Honey, Preserves, Snacking Nuts, Unpopped Popcorn, and Baby Food.
gjohnson@gelsons.com
FRESH MERCHANTS CONTACT INFORMATION
Alice Grazziani
Floral
agrazziani@gelsons.com
Fernando Moreno
Meat and Seafood
fmoreno@gelsons.com
William Issa
Gelson’s Kitchen
wissa@gelsons.com
Cesar Valenzuela
Produce & Floral
cvalenzuela@gelsons.com